Call Monitoring Management Software

Call Monitoring Management Software

 

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Call Us: 9920219590,

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Call Monitoring Management Software


It is a PC based call monitoring system. The software capture and manages outgoing telephone calls data. It with speed provide info every minute. With accurate call data info and analysis of calls made. Thus helps control monthly call expenses. The software can work with any EPABX / KTS having SMDR output. It can be ideal for any to every organization having any number of P&T lines and the any no of extensions

The software is used by corporate, government Institutions, call centers, etc. Those who want to analyze and control Telephone Expense.
This is a good solution for analyzing the telephone calls made. It help by ensuring that personal calls are kept in check at the workplace. The software monitors the call volume. provides control over unnecessary phone calls thus saving on the call charges.

It is an easy to use business productivity and management tool, providing call accounting. This software works with any telephone system that provides SMDR/CDR (Call Detail Record) info. The software help make use of data already available to you through your telephone system.

It stores the call record info from your phone system. The software lets you recall it in your choice of report formats. The Software provide with important info. Thus help manage business better by cross checking calls and cutting unnecessary call expenses.

Software give reports on demand or on an auto schedule as set by the user. All reports can also be viewed on the computer’s screen. It can be saved to hard drive, emailed or viewed on the web.

This makes storage and retrieval of previous and old call info easier and facilitates search and retrieval of the info faster too.

Reports

  • Longest calls by extension
  • Most expensive calls by extension
  • Most frequently dialed numbers
  • General summary reports also
  • Account code reports for project bill
  • Department wise reports also
  • Trunk utilization
  • Area code reports also
  • Caller id report

A Telephone Monitoring Management Software – More Features

  • Real time data collection also
  • Auto report schedule also
  • ANI / Caller ID deluxe report
  • Able to email reports also
  • SMDR fail alarm also
  • Fraud alert detect also
  • Web reports with permit based access also
  • IP based  calls support also
  • Graphic reports also
  • Supports client account and also user authorize codes
  • Tracks ring time, on hold time and also unanswered calls
  • Multi User support also

Kindly check Payroll Software

For Brochure

Call Us: 9920219590,

Mail Us: CLICK HERE

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